How do I create and link a family member?

Family Role

Creating and linking family members allows the family member to see the same community activities that their loved one is able to see (events, meals, alerts, etc.), as well as, providing them a breakdown of the events RSVP’d for by their loved one.

1. Sign in to the Enterprise Content Management System.
2. Select the teal “Manage Users” button on the left-hand side of the screen under your company logo.
3. Add the family member's information (must fill in all the sections marked with a star *). 
4. Add their email address in the “Alternative Email” section (This allows them to reset their password if they forget it).
5. Select "Role_Family" as the role.
6. Select the “Program” to be the same as their loved one. 
7. After the family member is created, go back into “Manage Users” and find the new family member.
8. Click on the "Assign Family" under the column titled “Family”.
9. Type the family member’s name into the search box and select the resident loved one to associate with the new user.
10. Click Save.
11. This links the resident with the family member. The family member can now log in to their own account and view community activities. 

Here is a short video:  Creating and Assigning Family Members