1. Support
  2. STAFF
  3. Community Resources

Using Community Resources

Community Resources is a section where the community can provide a wide variety of different materials. This allows the residents to easily access community information.

From the Home Screen of the eCMS, Click Community Resources

Creating a New Community Resource

  1. Click on the “Add New” button to begin creating the new community resource. 
  2. On the “Create Community Resources” screen, your resource must have the following information: Title, Category, Client, Communities, Program, Description, Start Date, and Display On fields.  (Mandatory fields are identified with an * by their name,)
  3. The other fields are optional but may be helpful in how your community resource displays. 

NOTE: The Client, Community, and Programs’ fields may be preset based on your specific permissions.

Editing Community Resources

  1. Again, start by clicking Community Resources from the Home Screen.
  2. This brings you to the Community Resources List view. This shows any previously created community resources and some other details of these past items.
  3. To edit an existing community resource, simply click the community resource name to see the Show page of that resource. 
  4. A community resource can be edited or deleted from here by clicking on the buttons “Edit” or “Delete” at the bottom of the screen.
  5. Clicking Edit allows you to make changes to the various fields. Save changes made by clicking “Update” at the bottom of the screen.

Some additional information about the fields:

  • Title is required and is used to identify the community resource item in the eCMS. This is displayed.
  • Category is required and can be used to sort or filter community resources into groups.
  • Client, Communities, and Programs are required. Changes made here allow you to restrict a resource to a particular audience, e.g. a specific level of living.
  • Description is optional and contains the content of the community resource. This text is displayed.
  • Start Date is required because it determines when the community resource goes live.
  • Start Time is optional but allows you to set a specific time for the community resource to go live.
  • End Date is optional but allows you to set an expiration date for the community resource.
  • End Time is optional but allows you to have even more control of when the community resource expires.
  • Body is optional and can contain additional information for the community resource. This text is displayed.
  • Author is optional but allows you to say who created the alert. This is not displayed.
  • Upload is optional but allows you to provide an image, video, powerpoint, etc. to be included with the resource. This is displayed.
  • Thumbnail is optional but allows you to include a photo to be associated with the resource. This is not displayed on the digital sign if it is not part of the design-build.
  • Display On is necessary because it determines where the resource is seen. NOTE: Most digital designs do not include Community Resources sections.
  • You can always set a community resource as active, with the knowledge that start and end dates/times determine when it actually displays.

Once each of the necessary fields is addressed and the Active box is checked, the new resource becomes available for staff and residents to view in the Mobile App and Resident Portal.

Suggests When Creating Community Resources

  • Create Categories (ex. Newsletters, Meeting Notes, Emergency Contacts, Resident Handbook)

  • Add “Subcategories” to make it easier to find things (ex. Category: Handbook 🡪 Subcategory: Bird Feeders or Administration Office)

**For best results, it is recommended that the body field contain no more than 250 characters.